Information

What your winter catered chalet week includes:

A double or twin room with luxurious bedding
Continental breakfast with hot option every day
Tea and coffee available all day
Three course evening meal with complementary wine or beer on five nights, additional local cheese course on three nights
Early high tea for children under 12 (if required)
Transport to and from the funicular at Bourg-Saint-Maurice or Les Ecudets chairlift (if arriving for your holiday by train)
Taxe de sejour (tourist tax)

Summer accommodation

Bed and breakfast accommodation minimum two nights
Catered chalet minimum five nights - please send us your enquiry

Chalet Danielle Features

En-suite accommodation with 3 bedrooms that sleep up to 6
Open plan living and dining area with mountain views and a warming pellet stove
Wi-Fi
Luxury cotton bed linen, fluffy towels and waffle robes
Entrance hallway with hanging space for coats
A selection of board games for your enjoyment
Ski storage
6 person hot tub arriving for 2025/26 ski season
Driveway parking available
Bars and restaurants 10 minutes walk from the chalet
Easy access to the 7 ski resorts of the Haute Tarentaise

Chalet Service

At The Tarentaise Chalet Company, we believe that a great holiday starts with great hospitality.

Our chalet service is designed to take the stress out of your stay, allowing you to relax, enjoy the mountains, and make the most of every moment. We offer a fully catered experience, with hearty breakfasts to set you up for the day, and delicious three-course evening meals showcasing fresh, local ingredients — all served in a warm, welcoming atmosphere.

We greet all our guests with a glass of the local Crémant on arrival — the perfect way to ease into your stay and start soaking up the mountain spirit.

We're also on hand to help with anything you might need during your stay, from insider tips on the best ski runs to assistance with restaurant recommendations, lift passes, or equipment hire.

We've poured our love for hosting into every detail, aiming to create a relaxed and friendly environment where you can truly feel at home after a day in the snow.

Your comfort is our priority, and we're here to make sure your holiday is effortless, memorable, and filled with the best of the Tarentaise.

Breakfast

We believe a great day on the mountain starts with a proper breakfast.

Each morning, we serve a continental breakfast featuring freshly baked bread and pastries from our local bakery, alongside yoghurts, cereals, fresh fruit, and a selection of freshly ground coffee, hot chocolate, and teas.

On five mornings of your stay, we also offer a hot option - perfect for setting you up for a full day on the slopes.

Children's meals

We're happy to provide children's meals in the early evening upon request.
Our child-friendly menus feature a variety of tasty, home-cooked meals that are both healthy and sure to be a hit with little ones.

Drinks

Complimentary red and white wine, as well as beer, will be available daily from 7pm (except on the staff day off), carefully selected to complement the evening menu.
A selection of delicious teas, freshly ground coffee, herbal infusions, hot chocolate, and soft drinks will be available throughout the day for you to enjoy at your leisure.

Dinner

After a day in the mountains, come back to a hearty, home-cooked meal.

Our evening dinners are made from locally sourced ingredients wherever possible, offering a taste of the region alongside some of our favourite dishes from further afield.
Expect comforting classics such as boeuf bourguignon, tartiflette, paella, and more - all homemade with care and attention.

We can also offer delicious vegetarian options on request, ensuring everyone is well looked after.

Meals are served in a relaxed and friendly setting, with good food and good company. Wine and beer are complimentary during meals.

Allergies

We understand the challenges of living with food allergies and we'll do our utmost to accommodate your needs.

Nuts are used minimally in our weekly menu, and we take care to manage cross-contamination. However, please note that eggs, dairy, and gluten feature in many dishes, and we cannot guarantee a completely allergen-free environment.

Other guests may bring food containing allergens, so if you have a specific allergy, let us know in advance and we'll work closely with you to minimise any risk.

While we source our ingredients locally and handle food with care, we cannot offer a 100% guarantee against trace allergens and are unable to accept liability in the event of a reaction.

Please let us know about any dietary requirements at the time of booking, or no later than two weeks before your holiday.
This allows us to prepare fully and ensure we can cater to your needs.
If we don't receive advance notice, menu options may be limited.

Chalet Danielle: Prices, Discounts and Supplements

All prices shown are the full Adult price. Discount available for whole chalet reservation - please enquire.

Children under the age of 12 (on the day of arrival) will receive a 10% discount.

We have no facilities for children in cots or highchairs.

REDUCED OCCUPANCY

An empty bed in any room will be charged at 50% of the adult price.

CHALET DANIELLE - WHOLE CHALET BOOKING

Chalet Danielle can be booked on a whole chalet basis at a discounted price. For example, you may be a family of four wishing to have sole occupancy. Please contact us for pricing.

FAQ

1. Where can I buy my lift pass?

You can simply buy your lift pass from your point of departure, for example the lift pass office at Bourg-Saint-Maurice funicular or from the lift pass office at Les Ecudets chairlift. Alternatively, you can purchase it online at www.lesarcs.com or www.larosiere.net

2. Where can I hire my equipment?

We recommend Precision Ski in Bourg-Saint-Maurice www.precisionski-rent.com

3. How about ski lessons?

We advise booking ski lessons with ESF in your chosen resort well in advance of your holiday, especially in peak weeks www.esf.net

Other independent ski schools are available, depending on the resort - we can advise on request.

TERMS AND CONDITIONS

The Tarentaise Chalet Company is a registered business in France under the SIRET number 885 073 825.

Please read the following details carefully, which make up your contract with our company.

Agreed terms:

The Tarentaise Chalet Company
Booking Terms and Conditions

1. These Terms
1.1 What these terms cover. These terms and conditions apply to your booking of our chalet accommodation and any related services.
1.2 Why you should read them. Please read these terms carefully. They explain who we are, how we will provide our chalet accommodation and related services, how the contract can be changed or ended, what to do if there's a problem, and other important information.
1.3 Travel insurance. Please pay special attention to Clause 11 regarding travel insurance. You must ensure you have adequate insurance in place at the time of booking to cover cancellation, personal belongings, and any other eventualities.

2. Information About Us and How to Contact Us
2.1 Who we are. We are The Tarentaise Chalet Company.
2.2 How to contact us. You can contact us by email at infochaletdanielle@gmail.com or by phone at +33 (0)6 27 30 43 75 or +33 (0)7 49 89 09 18.
2.3 How we may contact you. If we need to contact you, we will do so by email or telephone using the details you provided in your booking.
2.4 "Writing" includes email. When we use the words "writing" or "written" in these terms, this includes emails.

3. Booking Process and Contract Formation
3.1 You can initiate a booking via our website, via approved third party booking such as booking.com, or by contacting us directly. We will confirm availability and send you a Booking Reservation form.
3.2 To secure your booking, you must complete the Booking Reservation and pay a non-refundable deposit of €150 per person. You must be at least 18 years old to make a booking.
3.3 Our contract with you is formed once we have received your deposit and sent you a Booking Confirmation.
3.4 You are responsible for all guests included in the booking and must ensure they comply with these terms. Any breach by a guest will be treated as a breach by you.

4. Providing Information
4.1 You agree to provide us with accurate and complete information as requested before and during your stay. Please notify us promptly of any changes to your details or group members.

5. Chalet Fees and Payment
5.1 A deposit of €150 per person is required to confirm your booking.
5.2 The balance of the Chalet Fees is due no later than 8 weeks before arrival.
5.3 If you book less than 8 weeks before arrival, the full balance is due at the time of booking.
5.4 Payment must be made by bank transfer or by card via our secure online payment system.
5.5 The person making the booking must be authorised to use the payment method provided.

6. Security Deposit
6.1 We do not require a damage deposit, but you are responsible for any damage caused by you or your guests. We reserve the right to charge you immediately for any losses, breakages or damage to our property.

7. Chalet Information and Services
7.1 Check-in is from 16:00 on your arrival day.
7.2 Check-out is by 10:00 on your departure day.
7.3 Linen and towels are provided.
7.4 Transfers from Bourg-Saint-Maurice train station are available upon request and subject to availability.
7.5 We do not offer ski passes, equipment hire, lessons, or other extras. 7.6 Use of the Hot Tub: We will make every reasonable effort to ensure the hot tub at Chalet Danielle is available for your enjoyment during your stay. However, we cannot guarantee its availability at all times and no compensation will be offered if the hot tub is out of use. Please note that replacement parts can be difficult to obtain quickly in a mountain location. Guests must follow all verbal and written instructions provided regarding hot tub use. Children under the age of 16 must be directly supervised by an adult at all times when using the hot tub. Use of the hot tub is entirely at your own risk. In accordance with local regulations, the hot tub may only be used between 16:30 and 19:00 each day and only when a representative of The Tarentaise Chalet Company is present in the chalet. Please bring suitable footwear for walking to and from the hot tub. Due to weekly water changes, the hot tub will not be available on your arrival day.

8. Behaviour and Responsibilities
8.1 You and your guests must behave respectfully and responsibly at all times. We reserve the right to terminate your stay without refund if behaviour is deemed inappropriate.
8.2 Smoking is not permitted inside the chalet.
8.3 Pets are not permitted.
8.4 Outdoor shoes are not permitted inside the chalet. Please bring indoor shoes or slippers.
8.5 You are responsible for the safety of your personal possessions. We do not accept liability for loss or theft.
8.6 Children must be supervised at all times.

9. Insurance and Unavoidable Circumstances
9.1 You must have appropriate travel insurance at the time of booking, including winter sports cover and cancellation protection.
9.2 We will not offer refunds if we are unable to fulfil your booking due to unavoidable or extraordinary circumstances beyond our control (e.g., natural disasters, travel restrictions, pandemics, etc.). You must claim through your travel insurance in such cases.

10. Changes and Cancellations
10.1 If you wish to change your booking, please contact us as soon as possible. We cannot guarantee availability or accommodate all changes.
10.2 If you cancel your booking, the following charges apply:

More than 56 days before arrival: deposit only
56 to 29 days before arrival: 50% of total cost
28 days or less: 100% of total cost 10.3 If we need to cancel your booking due to circumstances within our control, we will offer a full refund. If cancellation is due to extraordinary events outside our control, no refund is due, and you should claim through your insurance.

11. Complaints and Problems
11.1 If you have a problem during your stay, please inform us immediately so we can try to resolve it. Complaints raised after your stay may be harder to investigate and resolve.

12. Law and Jurisdiction
12.1 These terms are governed by French law. Any disputes will be subject to the jurisdiction of the French courts. 12.2 Guest Cancellations: If you wish to cancel a confirmed booking for any reason (excluding the circumstances outlined in Clause 12.3), you must notify us in writing via email. Your cancellation will only be considered effective once we have received and acknowledged your written notice. As we incur costs from the moment your booking is confirmed, cancellation charges will apply based on how far in advance of your arrival date we receive your cancellation notice. The charges are as follows: Notice received before arrival - Cancellation charge (percentage of total chalet cost including deposit) 70 days or more - Deposit only 69 to 43 days - 50% of total cost 42 days or fewer - 100% of total cost 12.3 Cancellations Due to Our Breach: If you need to cancel your booking because we have materially breached the terms of our agreement with you, please contact us immediately in writing. If the breach is not capable of being remedied, or we fail to remedy it within a reasonable timeframe, we will refund the amount you have paid to us in full. 12.4 Notice Timing: Please be aware that if you contact us outside our normal working hours (Monday to Friday, 9:00–17:00 CET), your cancellation notice will be deemed received on the next working day. 12.5 Travel Insurance and Cancellation Charges: Depending on the reason for cancellation, you may be able to recover the cancellation charges (less any applicable excess) under the terms of your travel insurance policy. Any claim must be made directly to your insurance provider. We strongly advise all guests to take out comprehensive travel insurance at the time of booking. 12.6 Consumer Rights and Package Travel Regulations: Our chalet accommodation and related services do not constitute a "package" under the Package Travel and Linked Travel Arrangements Regulations 2018. Similarly, consumer regulations providing a 14-day cooling-off period for online contracts do not apply to accommodation bookings. For more details, you may refer to the Citizens Advice website: www.citizensadvice.org.uk.

13. Our Right to Make Changes or Cancel Your Booking 13.1 Unavoidable or Extraordinary Circumstances: In the unlikely event that the chalet becomes unavailable for your stay due to unavoidable or extraordinary circumstances (such as natural disasters, pandemics, or government restrictions), we will notify you as soon as possible. In such cases, Clause 11 will apply, and we will not be obliged to provide a refund or alternative dates. It is your responsibility to ensure that your travel insurance covers such eventualities. 13.2 Termination by Us: We reserve the right to cancel your booking immediately in the following circumstances: 13.2.1 if you fail to make payment by the due date(s) as outlined in these Terms and Conditions; or 13.2.2 if you or any member of your group breaches any part of these Terms and Conditions. If this occurs, we will notify you in writing and will retain all monies paid. If your stay has already commenced: 13.2.3 you must vacate the chalet immediately; and 13.2.4 you must ensure all members of your group do the same.

14. Our Responsibility for Loss or Damage 14.1 Foreseeable Loss or Damage: We are responsible for loss or damage you suffer that is a foreseeable result of our breach of contract or our failure to exercise reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. Loss or damage is considered foreseeable if it is either obvious or was discussed with us at the time of booking. 14.2 Liability We Cannot Exclude: Nothing in these Terms and Conditions limits or excludes our liability for death or personal injury caused by our negligence (or that of our staff or contractors), or for fraud or fraudulent misrepresentation. 14.3 Damage to Your Property: We will compensate you for any damage caused to your property by us during your stay. However, we are not liable for the cost of repairing any pre-existing faults or damage.

15. How We Use Your Personal Information
We will use your personal information in accordance with our Privacy Policy, which is available on our below.

16. Complaints
If you have a complaint during your stay, please raise it with your chalet host as soon as possible so we can try to resolve it in resort. If your concern is not resolved, please send details in writing to: infochaletdanielle@gmail.com within 14 days of the end of your stay.

17. Other Important Terms 17.1 Our Right to Transfer This Agreement: We may transfer our rights and obligations under these Terms and Conditions to another organisation. We will always ensure that the transfer does not affect your rights under the agreement. 17.2 Your Right to Transfer This Agreement: You may not transfer your rights or obligations under this agreement to another person without our prior written consent. 17.3 No Rights for Third Parties: This agreement is between you and The Tarentaise Chalet Company. No other person shall have any rights to enforce any of its terms. 17.4 Severability: If any part of these Terms and Conditions is found to be unlawful or unenforceable by a court or relevant authority, the rest of the agreement will remain in full force and effect. 17.5 Delay in Enforcement: If we do not enforce any part of this agreement immediately, we are still entitled to enforce it at a later time. For example, if you fail to pay on time and we do not chase you but continue to provide the chalet services, we can still require you to make the payment later.

18.0 APPLICABLE LAW AND DISPUTES

These booking conditions and all matters arising from them are subject to and governed by French law and are subject to the jurisdiction of the competent French courts.

PRIVACY POLICY

Last updated: May 2025

At The Tarentaise Chalet Company, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your information.

1. Who we are: The Tarentaise Chalet Company is a holiday accommodation provider operating in the French Alps. For any questions about how we handle your data, you can contact us at: Email: infochaletdanielle@gmail.com Address: 730, Rte du col du Petit-Saint-Bernard, 73700 SEEZ

2. What personal data we collect. We may collect and process the following data: Name, email address, telephone number Postal address and/or billing address Information about your booking (e.g. dates, number of guests, special requests) Payment details (processed securely via third-party payment processors) Any correspondence or feedback you send us

We do not knowingly collect data from anyone under the age of 18 without parental consent.

3. How we use your personal data We use your personal data to: Manage and confirm your booking Provide you with information related to your stay Communicate with you before, during, and after your holiday Improve our services and customer experience Comply with legal and tax obligations We will not use your data for marketing purposes without your explicit consent.

4. Sharing your data We do not sell your data. We may share your data only with: Third-party service providers (such as booking platforms or payment processors) Legal authorities, where required by law All third parties are required to handle your data securely and in compliance with GDPR.

5. How we store and protect your data We store your personal data securely and take appropriate measures to protect it from unauthorised access, loss, or misuse. Your data is kept only for as long as necessary for the purposes stated in this policy or as required by law (e.g., for tax or insurance reasons).

6. Your rights You have the right to: Access the personal data we hold about you Request correction of inaccurate data Request deletion of your data where applicable Object to or restrict certain types of processing Lodge a complaint with a data protection authority (in France: CNIL) To exercise any of your rights, please contact us at infochaletdanielle@gmail.com

7. Cookies We may use cookies on our website to improve your experience. You can control cookies through your browser settings.

8. Changes to this policy We may update this policy from time to time. Any significant changes will be notified on our website. Please review this page periodically.